Questions & answers
Can't find what you need? Email us and a person will reply, usually within one working day.
Wholesale
What is the difference between Grade A and Grade B-C?
Grade A pieces are in clean condition with minimal wear. Grade B-C pieces show visible wear or minor defects and are priced accordingly.
How is wholesale priced?
Wholesale batches are sold by the kilo. The price per KG drops as your order quantity increases. You always see the exact price before adding to cart.
Orders
When will my pre-order ship?
Each pre-order shows its expected availability and dispatch period. We email you as soon as it ships.
Shipping
Where do you ship?
We currently ship to all EU countries and the United Kingdom.
More detail: grading standards, shipping.